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Manage your account information, preferences, security, and public profile.
Find your company in the TrustRating directory and select Claim this company. You will be asked to verify that you are authorized to represent the business, commonly through the company’s domain or other business information.
A claimed business can manage its public profile, respond to reviews, invite customers, view AI consensus results, publish company news, access analytics, and embed TrustRating widgets, depending on its subscription plan.
Yes. Authorized business users can publish public responses to reviews. TrustRating’s business platform also supports editing, retracting, and restoring business responses.
No. Businesses can respond to reviews or report content that may violate the guidelines, but they cannot rewrite or directly change a customer’s review.
Yes. Eligible business plans allow companies to send branded review invitations and monitor invitation activity such as opens and clicks. Monthly invitation allowances depend on the selected plan.
No. Businesses should invite customers fairly and must not selectively invite only satisfied customers to artificially improve their rating.
Paid plans can include multiple team seats and user roles, allowing departments such as customer support, marketing, and management to work from the same business profile.
Widgets allow businesses to display their TrustScore, reviews, or AI consensus information on their own website. TrustRating currently advertises responsive, copy-and-paste widget layouts, with availability depending on the subscription plan.
Smart AI Replies generate suggested drafts that businesses can use when responding to reviews. Businesses should check and edit each draft before publishing it because the company remains responsible for the final response.