Look the company up
Search by name or browse a category. Every company we have rated has a profile showing its overall rating, its category scores, and the number of reviews behind them — whether or not the company has ever heard of us.
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We combine analyses from leading AI models with verified human reviews to produce a single, transparent trust score for every company.
A rating, and what sits behind it
Verified human reviews
Open any company and you can read every model answer and every review that produced its rating.
Most people arrive with one question: can I trust this company with my money? This is the shortest path to an answer.
Search by name or browse a category. Every company we have rated has a profile showing its overall rating, its category scores, and the number of reviews behind them — whether or not the company has ever heard of us.
The profile shows what each AI model concluded and what customers actually wrote, side by side. Skim the low ratings as well as the high ones — how a company answers a bad week tells you more than its average does.
Both AI models and reviewers rate companies across the same categories. This makes scores comparable across very different companies.
overall reputation and history.
consistency, accuracy, uptime, transparency.
product quality, fees, fulfilment.
responsiveness, channels, problem resolution.
We send the same prompt to four leading models — GPT, Claude, Gemini, and Grok — and ask each to rate the company across the categories above. We store every individual answer so you can see where the models disagree.
Anyone can write a review. We require accounts (free), a 1–5 rating, and a title plus body. Reviews go live immediately and can be flagged for moderation. Companies can respond to any review.
Reviews go live as soon as they clear automated screening, and anyone can flag one for a second look. Companies are encouraged to reply in public — but they cannot edit or delete a word of what you wrote, whatever they pay us.
These rules apply to every company on the platform, including the ones paying us.
Half machine, half human, in equal measure.
When the panel and the customers disagree, the rating lands between them and the profile shows you why. We would rather show you an honest tension than a confident average.
TrustRating is independent. We do not accept payments to alter scores. Companies can claim and respond, but cannot edit reviews or AI analyses.
Five stages, usually finished in seconds.
A rating from one to five stars, a title, and the story. Reviews are attached to your account and your name, because attribution is what makes a review worth reading.
Your email address has to be confirmed before a review can publish. That single step turns away most throwaway accounts before they ever reach a company profile.
Automated checks look for duplicated text, bursts of reviews arriving together, language offering rewards, and accounts created moments earlier. Anything suspicious goes to a human moderator rather than being deleted by a script.
Your review publishes with its date and your name, plus a verified-purchase badge if it arrived through an invitation carrying a valid order reference.
The human half of the company's rating recomputes straight away, so the number at the top of the page always matches the reviews underneath it.
Short answers. The methodology page has the long ones.
No. Every rating, every category score, and every published review is readable without signing in. An account is only needed to write a review, so that what you write can be attributed to someone.
Reading is free and will stay free, and so is writing reviews. Companies can pay for tooling — replies at scale, review invitations, widgets, analytics — and that is where our revenue comes from. None of it buys a better rating.
Because the AI panel can assess a company from public information alone. That is deliberate: it gives you a starting point for companies that have never been reviewed anywhere. The review count sits next to every rating so you always know how much lived experience is in the number.
No. A company can claim its profile to reply and add information, but a profile is not something you opt into or out of. What a company can do is respond, correct factual errors, and invite its customers to add their side of the story.
There is probably already a rating for the company you were about to hand your money to.
If you have dealt with the company, write a review. It takes a free account and a few minutes, and it moves the rating the moment it publishes.
Every company gets an overall star rating from 0 to 5. The rating is the average of two halves: an AI half (the average of all model ratings) and a human half (the average of all verified reviews, on the same star scale).
A rating is a single number because you need something you can compare at a glance. It is never only a number, though. On a company profile the halves come apart again: the panel's reasoning on one side, the reviews on the other, with any disagreement between them left in plain view rather than smoothed away.
One number to compare with. All of the evidence, kept where you can check it.
sentiment in news and on review sites.
Every review is tied to a confirmed account, screened automatically before publication, and open to flagging afterwards. Reviews that arrived through an invitation with a valid order reference carry a verified-purchase badge. No single layer is perfect, but each one removes a class of fake.
Write a review — it is the fastest way to change one. If you believe the panel got a fact wrong, tell us and we will re-run the assessment against corrected information. The methodology page documents exactly what goes into the calculation.