UserTesting provides a human insight platform that enables businesses to gather real user feedback to improve digital products, customer experiences, and decision-making.
Each model independently rates UserTesting on a 1–5 star scale.
UserTesting is a well-established UX research platform used by major enterprises. Acquired by Thoma Bravo in 2023 after being publicly traded. Generally well-regarded in the industry for its core product offering.
UserTesting is a reputable platform for gathering user feedback, known for its reliable insights and strong customer support.
UserTesting is a reputable platform for gathering user feedback to improve digital products and customer experiences. It has a strong market presence and generally positive reviews, though specific details on regulation and trading-like aspects are less applicable to its core business model.
UserTesting is a well-established UX research platform with strong market presence and positive customer reviews. Solid privacy/compliance posture, mature product and broad feature set. Some variability in support and enterprise pricing complexity keep scores moderate-high.
UserTesting is a known SaaS platform for user research with solid industry standing and no major red flags. Not a financial/trading entity, so trading and regulation scores adjusted accordingly. Limited public controversy but conservative scoring applied due to niche focus.
Other top-rated companies in Research & Development.
Quick answers based on live TrustRating data. How we score companies →
UserTesting is rated 3.6 out of 5 (“Great”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: UserTesting scores 3.6 out of 5 (“Great”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
UserTesting currently has a TrustScore of 3.6 out of 5 (“Great”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
You can compare UserTesting against other top-rated companies in the Research & Development category on TrustRating, ranked by TrustScore. See all Research & Development companies →
