Trip.com is an online travel platform offering hotel bookings in over 200 countries, flight reservations to more than 5,000 destinations, and other travel services.
Each model independently rates Trip.com on a 1–5 star scale.
Trip.com (part of Trip.com Group/Ctrip) is a major global OTA headquartered in China. Large scale and publicly traded, but mixed reviews on customer support and refund handling. Website timeout is minor concern.
Trip.com is a well-known online travel platform with a broad service offering, but the unreachable website raises concerns about reliability.
Trip.com is a major online travel platform. While generally reputable, its website being unreachable is a significant caution signal, impacting trust and accessibility. Scores reflect its established presence but are tempered by the current technical issue.
Trip.com is a large, established online travel agency under Trip.com Group (NASDAQ/HK-listed) offering global flights and hotels. Strong product coverage and competitive pricing. Website timed out just now—treat as a caution. Support and refunds can be mixed.
Trip.com is a known global OTA with solid history, but website timeout is a caution. Scores conservative due to limited fresh verification on licensing and support quality.
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Trip.com is rated 3.5 out of 5 (“Great”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: Trip.com scores 3.5 out of 5 (“Great”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
Trip.com currently has a TrustScore of 3.5 out of 5 (“Great”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
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