StubHub is an online marketplace for buying and selling tickets to sports events, concerts, theatre performances, and other live entertainment.
Each model independently rates StubHub on a 1–5 star scale.
StubHub is a well-known ticket resale marketplace, formerly owned by eBay. Generally trusted but faces common complaints about high fees and occasional customer service issues. Operates legally in a lightly regulated space.
StubHub is a well-known marketplace for event tickets with a strong reputation since 2009. It offers a 100% guarantee on orders, though pricing varies.
StubHub is a well-established global marketplace for event tickets, operating since 2009. It offers a 100% guarantee on orders and a wide selection of events. While generally reputable, it operates in a market with variable consumer protection laws and can face scrutiny over pricing and fees. Customer support can be inconsistent.
Established ticket marketplace (UK since 2009) with large inventory and a guarantee. Prices often exceed face value and fees are high. Past UK regulatory scrutiny on transparency and mixed reviews, especially around refunds/support. Solid but not flawless.
Established secondary ticket marketplace since 2000 (UK site since ~2009) with 100% guarantee claims. Faces ongoing scrutiny over high fees, scalping practices and UK secondary ticketing regulations.
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StubHub is rated 3.4 out of 5 (“Average”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
StubHub currently has a TrustScore of 3.4 out of 5 (“Average”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
You can compare StubHub against other top-rated companies in the Events & Entertainment category on TrustRating, ranked by TrustScore. See all Events & Entertainment companies →
