OTTO is a major German online retailer offering a wide range of products including fashion, furniture, and electronics.
Each model independently rates OTTO on a 1–5 star scale.
OTTO is one of Germany's largest and most established online retailers, part of the Otto Group founded in 1949. Strong reputation in European e-commerce. Website timeout is likely temporary and not a trust concern for such a major retailer.
OTTO is a major German online retailer, but website unreachability raises concerns.
OTTO is a major German online retailer. While generally well-established, its website timed out during evaluation, raising caution. Scores reflect its known retail presence but are tempered by accessibility issues and limited specific trust data.
OTTO is a long-established German online retailer with a broad assortment. Generally reliable and compliant with EU consumer rules. Mixed customer reviews cite delivery and support issues. Site timeout just now is a caution but may be temporary.
Major established German retailer (Otto Group) with long history in e-commerce. Website timeout is a caution signal reducing confidence. Scores conservative due to limited real-time verification.
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Quick answers based on live TrustRating data. How we score companies →
OTTO is rated 3.6 out of 5 (“Great”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
TrustRating doesn't issue scam verdicts — we publish the data instead: OTTO scores 3.6 out of 5 (“Great”) based on 5 independent AI model assessments. Every review passes TrustGuard, our fraud-screening system that blocks fake and paid reviews, so the score reflects genuine customer experience. Read the most recent reviews below before you decide.
OTTO currently has a TrustScore of 3.6 out of 5 (“Great”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
You can compare OTTO against other top-rated companies in the Shopping & Fashion category on TrustRating, ranked by TrustScore. See all Shopping & Fashion companies →
