Hermes

myhermes.de ↗

Hermes is a German parcel delivery service that offers shipping for packages, parcels, and luggage at affordable rates.

2.9 / 5

Poor

Based on 5 AI models & 0 reviews

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Ratings at a glance

Human reviews0 reviews

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No human reviews yet. Be the first to rate Hermes.

AI model consensus5 models

2.9

Last AI analysis: 15 hours ago

Average star rating across the AI models that analysed Hermes.

Score breakdown

Trust

3.1

Reliability

Doesn't yet invite customers to review

3.3

Service

3.0

Support

2.4

Reputation

2.6

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AI model scores

Each model independently rates Hermes on a 1–5 star scale.

Claude

Anthropic

2.7

Hermes is a well-known German parcel delivery service, part of the Otto Group. Widely used but frequently criticized for delivery quality and customer support. Website timeout is minor concern.

DeepSeek V3

DeepSeek

3.1

Hermes is a German parcel delivery service with an unreachable website, indicating potential operational issues.

Gemini 2.5

google · 1,048,576 tok ctx

3.2

Hermes is a well-established German parcel delivery service. However, the company's website timing out is a significant caution signal regarding operational reliability and transparency. Scores reflect conservatism due to this and limited detailed information.

GPT-5

OpenAI

2.7

Hermes (Germany) is a long‑established parcel carrier offering low‑cost shipping. Public reviews are mixed to poor due to delivery and support issues. myhermes.de was unreachable now, a caution. Operates under general logistics regulations, not financial licensing.

Grok 4.3

x-ai · 1,000,000 tok ctx

2.7

Hermes is a known German parcel delivery firm, but myhermes.de timed out, signaling caution. Mixed historical reviews on service quality; data limited. Scores conservative due to access issues.

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Frequently asked questions about Hermes

Quick answers based on live TrustRating data. How we score companies →

Is Hermes legit and safe to use?

Hermes is rated 2.9 out of 5 (“Poor”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.

What is Hermes's TrustScore?

Hermes currently has a TrustScore of 2.9 out of 5 (“Poor”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.

How does Hermes compare to other shipping & logistics companies?

You can compare Hermes against other top-rated companies in the Shipping & Logistics category on TrustRating, ranked by TrustScore. See all Shipping & Logistics companies →