LOOKFANTASTIC

An online retailer specializing in premium and luxury beauty products, including skincare, haircare, makeup, and fragrances.

3.0 / 5

Average

Based on 5 AI models & 0 reviews

How LOOKFANTASTIC uses TrustRating

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Ratings at a glance

Human reviews0 reviews

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No human reviews yet. Be the first to rate LOOKFANTASTIC.

AI model consensus5 models

3.0

Last AI analysis: 16 hours ago

Average star rating across the AI models that analysed LOOKFANTASTIC.

Score breakdown

Trust

3.0

Reliability

Doesn't yet invite customers to review

3.1

Service

3.2

Support

2.7

Reputation

3.0

We use AI-powered technology to protect trust and platform integrity

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We do not fact-check every individual review or verify every specific claim, because reviews reflect each customer’s personal experience and opinion. However, we may mark a review as “Verified” when we can confirm that a genuine interaction with the business took place.

To help keep reviews trustworthy, every review on our platform — verified or unverified — is screened by our automated systems. These systems are designed to detect content that may breach our guidelines, including reviews that appear not to be based on a genuine customer experience.

While our technology helps us identify and remove suspicious or non-compliant content, no system is perfect. If you notice a review that you believe we may have missed, you can report it for further review.

AI model scores

Each model independently rates LOOKFANTASTIC on a 1–5 star scale.

Claude

Anthropic

3.5

LOOKFANTASTIC is a well-known UK-based online beauty retailer owned by THG (The Hut Group). Generally reputable with wide product range, though some customer complaints about shipping and returns. Website timeout is a minor concern.

DeepSeek V3

DeepSeek

3.3

LOOKFANTASTIC is an online retailer for premium beauty products, but website unreachability raises concerns. Scores are conservative due to limited verification.

Gemini 2.5

google · 1,048,576 tok ctx

3.0

LOOKFANTASTIC is a well-established online beauty retailer. However, its website being unreachable is a significant caution signal, impacting operational reliability and potentially customer access. Scores reflect this uncertainty.

GPT-5

OpenAI

3.2

Established UK online beauty retailer (part of THG) offering wide range of premium brands. Generally reliable but with mixed reviews on delivery/returns and customer service. Note: website unreachable at time of check, which is a caution signal.

Grok 4.3

x-ai · 1,000,000 tok ctx

2.0

Website unreachable (timeout), treated as caution signal. Limited verifiable data on this beauty retailer; conservative scores assigned due to lack of transparency and history.

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Frequently asked questions about LOOKFANTASTIC

Quick answers based on live TrustRating data. How we score companies →

Is LOOKFANTASTIC legit and safe to use?

LOOKFANTASTIC is rated 3.0 out of 5 (“Poor”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.

What is LOOKFANTASTIC's TrustScore?

LOOKFANTASTIC currently has a TrustScore of 3.0 out of 5 (“Poor”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.

How does LOOKFANTASTIC compare to other cosmetics & makeup companies?

You can compare LOOKFANTASTIC against other top-rated companies in the Cosmetics & Makeup category on TrustRating, ranked by TrustScore. See all Cosmetics & Makeup companies →