Kogan

Kogan is an Australian online retailer selling a wide range of products including electronics, appliances, home goods, and more.

Founded 2006HQ Melbourne, Australia

2.8 / 5

Poor

Based on 5 AI models & 0 reviews

How Kogan uses TrustRating

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Ratings at a glance

Human reviews0 reviews

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No human reviews yet. Be the first to rate Kogan.

AI model consensus5 models

2.8

Last AI analysis: 14 hours ago

Average star rating across the AI models that analysed Kogan.

Score breakdown

Trust

2.8

Reliability

Doesn't yet invite customers to review

3.2

Service

2.8

Support

2.3

Reputation

2.7

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AI model scores

Each model independently rates Kogan on a 1–5 star scale.

Claude

Anthropic

2.7

Kogan is a well-known ASX-listed Australian online retailer. Competitive prices but mixed reviews on product quality, customer service, and returns. Website timeout is a minor concern.

DeepSeek V3

DeepSeek

3.1

Kogan is a well-known Australian online retailer, but the unreachable website raises concerns about reliability and support.

Gemini 2.5

google · 1,048,576 tok ctx

2.4

Kogan is a known Australian online retailer. However, its website being unreachable is a significant caution signal, impacting trust and operational transparency. Scores reflect limited current verifiable information and potential issues.

GPT-5

OpenAI

2.8

Established Australian online retailer with wide range and competitive prices. ASX-listed adds transparency, but past ACCC penalty for misleading promotions and many complaints about delivery/returns and support. Site unreachable now—treat with caution.

Grok 4.3

x-ai · 1,000,000 tok ctx

2.8

Kogan is an established ASX-listed Australian online retailer, but the unreachable website is a caution signal. Mixed reviews on product quality and support; limited transparency details available.

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Frequently asked questions about Kogan

Quick answers based on live TrustRating data. How we score companies →

Is Kogan legit and safe to use?

Kogan is rated 2.8 out of 5 (“Poor”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.

What is Kogan's TrustScore?

Kogan currently has a TrustScore of 2.8 out of 5 (“Poor”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.

How does Kogan compare to other appliances & electronics companies?

You can compare Kogan against other top-rated companies in the Appliances & Electronics category on TrustRating, ranked by TrustScore. See all Appliances & Electronics companies →