Kiwi.com is an online travel platform that allows users to search for and book cheap flights, hotels, and car hire, offering features such as an interactive map, disruption protection, and 24/7 customer support.
Each model independently rates Kiwi.com on a 1–5 star scale.
Kiwi.com is a known travel booking platform with innovative flight search but mixed reviews regarding customer support and refund handling. Website timeout is a minor concern.
Kiwi.com is a travel platform with mixed reviews. The website timeout is concerning, impacting trust and reputation scores.
Kiwi.com is a popular online travel agency. While established, it faces recurring customer complaints regarding service disruptions, refunds, and support. The website's unreachability is a significant caution signal, impacting trust and operational reliability.
Well-known OTA offering cheap fares and virtual interlining. Mixed track record: disputes with airlines, refund/fee complaints, and variable support. Website unreachable now (caution). OTA regulation is limited. Usable but proceed carefully, especially with disruptions.
Kiwi.com is a known flight aggregator with mixed reviews and frequent complaints about support and refunds. Website unreachable (caution). EU-based with basic compliance but limited transparency. Trading quality mixed due to fees and disruptions.
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Kiwi.com is rated 2.6 out of 5 (“Poor”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
Kiwi.com currently has a TrustScore of 2.6 out of 5 (“Poor”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
You can compare Kiwi.com against other top-rated companies in the Travel Agencies category on TrustRating, ranked by TrustScore. See all Travel Agencies companies →
