Capita is a consulting, transformation, and digital services company that provides business process outsourcing and technology-enabled solutions to public and private sector clients.
Each model independently rates Capita on a 1–5 star scale.
Capita is a major UK-based outsourcing firm listed on the London Stock Exchange. It has faced criticism over service delivery on government contracts, profit warnings, and a 2023 cyberattack. Website timeout adds minor concern.
Capita is a well-known business services provider with a mixed reputation. The unreachable website raises caution.
Capita is a large business services provider. Website unreachability is a caution. Scores reflect its established presence but limited specific trust metrics available without deeper investigation. Further due diligence is recommended.
UK-based outsourcing and digital services provider with long history and major public-sector clients. Track record is mixed: 2023 cyber/data breach and past contract issues weigh on sentiment. Not heavily financial-regulated; site unreachable now—caution.
Capita is an established UK BPO and services firm with public-sector contracts but a history of delivery failures, profit warnings and controversies. Unreachable website is a caution signal. Scores reflect mixed track record and limited fresh data.
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Capita is rated 2.8 out of 5 (“Poor”) on TrustRating, based on 5 independent AI model assessments. The TrustScore combines real customer reviews with AI models that independently assess trust, regulation, support and reputation signals. Always do your own research before making a purchase or investment.
Capita currently has a TrustScore of 2.8 out of 5 (“Poor”). The score blends verified customer reviews with assessments from multiple independent AI models, and it updates automatically as new reviews and scans come in. You can read exactly how scores are computed on our methodology page.
You can compare Capita against other top-rated companies in the Business Services category on TrustRating, ranked by TrustScore. See all Business Services companies →
